We're here to help! Get in touch with our support team.
We'll respond within 24 hours
For partnerships and questions
Portrait generation typically takes 2-5 minutes per image. You'll receive an email notification when your portraits are ready, or you can wait on the processing page for automatic updates.
If the background removal missed something or the result needs touch-ups, email us at support@skipthestudio.ai and we'll manually fix it for you at no extra charge!
Your portraits are available for 30 days after generation. We'll send you a reminder email 5 days before they expire. Make sure to download them before the expiration date!
Refunds are available within 7 days of purchase if no credits have been used. Once you've generated portraits with your credits, they become non-refundable. Contact us for any issues.
We accept JPG, JPEG, and PNG files up to 10MB each. For best results, use high-quality photos with good lighting and clear focus.
No! Your credits never expire. You can use them whenever you're ready to create portraits.
Yes! You own the generated portraits and can use them for personal or commercial purposes, including holiday cards, social media, websites, and marketing materials.
Our support team is ready to help you create amazing AI portraits!
Email Support